- Introduction
At Nile Valley Shipping, we are committed to protecting the privacy and personal information of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nvs-egypt.com or use our freight forwarding services.
- Information We Collect
We collect only the personal information necessary to provide and improve our freight forwarding and logistics services, which may include:
- Identifying and contact details such as your name, address, phone number, and email.
- Company information and shipping details related to freight shipments.
- Payment and billing information required for invoicing and transactions.
- Website usage data such as IP address, browser type, and cookies for site analytics and performance improvement.
- How We Use Your Information
Your personal data is used to:
- Provide and manage freight forwarding services and customer support.
- Process payments and billing transactions.
- Communicate with you about your shipments, inquiries, and service updates.
- Improve our website functionality and user experience through analytics.
- Comply with legal and regulatory obligations related to shipping and customs.
- Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers, agents, and partners involved in shipment processing, transportation, and customs clearance.
- Regulatory authorities when required by law.
- Third parties under confidentiality agreements to support our business operations.
- Data Security
Nile Valley Shipping implements reasonable organizational, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information held by us.
- Request the deletion of your personal data, subject to legal or contractual obligations.
- Manage cookies and tracking preferences through your browser settings.
- Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance user experience and gather anonymous usage data. You can adjust your browser settings to refuse cookies; however, this might affect website functionality.
- Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
- Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Updated policies will be posted on our website with the effective date.
- Contact Us
For any questions or requests related to your personal information or this Privacy Policy, please contact us at:
Nile Valley Shipping
Email: info@nvs-egypt.com
Website: www.nvs-egypt.com